Privacy Policy
Privacy Policy
Last updated: August 17, 2026
Atelier Homes (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit atelierhomes.co (the “Site”) or interact with us, including submitting an inquiry form or downloading our free guide.
This policy is designed to comply with the EU General Data Protection Regulation (GDPR), the Thailand Personal Data Protection Act B.E. 2562 (2019) (“PDPA”), and applicable U.S. state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).
1. Who We Are
Atelier Homes is an independent real estate advisory service helping foreign buyers purchase new-build property in Pattaya, Thailand. For the purposes of applicable data protection laws, Atelier Homes (contact: info.atelierhomes@gmail.com) is the data controller responsible for your personal data collected through this Site.
2. What Personal Data We Collect
We collect personal data that you voluntarily provide to us, including: Name; Email address; WhatsApp / phone number (main inquiry form only); Property preferences (type, budget, bedrooms) submitted through our inquiry form; Any other information you choose to include when contacting us.
We also automatically collect limited technical data (such as IP address, browser type, and pages visited) through cookies and similar technologies used by our website platform (Framer) and analytics/advertising tools (such as Meta Pixel, where enabled).
3. How We Use Your Data
We use your personal data to: respond to your inquiry and provide the requested guidance or property shortlist; send you the free downloadable guide you requested; send occasional follow-up emails with project reviews, buying tips, and updates on the Thailand property market; communicate with you via email or WhatsApp about your inquiry; improve our Site and services; comply with legal obligations.
4. Legal Basis for Processing (GDPR / PDPA)
Where GDPR or Thailand’s PDPA applies, we process your personal data on the following legal bases: Consent — when you submit a form, you consent to us processing your data for the stated purpose (e.g., sending the guide or responding to your inquiry). Legitimate interests — to operate and improve our business and respond to inquiries. Contractual necessity — where processing is needed to provide services you have requested. You may withdraw your consent at any time (see Section 7, “Your Rights”).
5. Third-Party Service Providers
We use trusted third-party service providers to operate our Site and process your data, including: Framer (website hosting and forms); Make.com (workflow automation to route your submission); Brevo / Sendinblue (email delivery and contact management); Meta / WhatsApp (where you choose to contact us via WhatsApp). These providers only process your data as necessary to deliver the services above and are contractually obligated to protect your information.
6. International Data Transfers
Your data may be processed and stored in countries outside your own, including the United States and European Union, where our service providers operate. We take reasonable steps to ensure your data receives an adequate level of protection wherever it is processed, consistent with GDPR, PDPA, and applicable U.S. law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data: If you are in the EU/EEA/UK (GDPR): the right to access, correct, delete, restrict, or object to processing of your data, the right to data portability, and the right to withdraw consent at any time. If you are in Thailand (PDPA): the right to access, obtain a copy of, correct, or request deletion of your data, and the right to withdraw consent at any time. If you are a California resident (CCPA/CPRA): the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information (note: we do not sell your personal data). To exercise any of these rights, contact us at info.atelierhomes@gmail.com. We will respond within the timeframe required by applicable law.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time.
9. Cookies
Our Site may use cookies and similar tracking technologies to improve your browsing experience and, where enabled, measure advertising performance (e.g., Meta Pixel). You can control cookies through your browser settings.
10. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children.
11. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: Email: info.atelierhomes@gmail.com WhatsApp: +66 99 504 2449